Return Policy

Exchange Policy

We do not offer exchanges unless the item you received is defective or damaged upon delivery. If you receive a damaged product, please contact us within 48 hours of receiving your order with clear photos and your order number. Once verified, we will arrange for a replacement or appropriate resolution.

We appreciate your understanding and cooperation.

Refund Policy

If your order does not meet your expectations, you may return it immediately upon delivery while the courier is still present. Once the item is handed back to the courier in its original condition, we will initiate a refund.

We kindly ask that you inspect your order upon delivery and notify the courier or our team right away in case of any concerns, and only pay the shipping fees.